What if cargo is damaged?

In the event that your cargo is lost, stolen or damaged while under our management, the client will be required to provide proof of purchase or replacement cost of loss.   TMI sales will then file the claim with the transporting carrier on your behalf and follow through to the resolution.  While we go to extensive lengths to prevent loss, accidents can happen from time to time, and that is when our long term relationships with our carriers, the volume that we ship with them, and our expertise in handling claims all work together to produce quick claim resolutions for our clients.