TMI Sales works with a client that sells very large, and very complex, custom-built machines called Thermal Oxidizers. Every one has to be built at a unique location every time, since they must be built where they are being installed, being much too large to move assembled.
TMI Sales manages the shipping of all the parts from their various vendors across the U.S. to the jobsite where the build takes place. Very often the shipments require specialized equipment, flatbeds, escorts and permits. All of these jobs and job sites have very specific deadlines and required delivery times because the installation staff is only onsite for a short period of time and the parts need to arrive in the proper order that they need for assembly. TMI Sales has shipped the parts for the assembly of over 100 units all across the U.S.A.
A client recently called us because they were “in a bind and they knew TMI Sales could make it happen”. Specifically, they had 27 pallets to ship to 26 Wal-Mart locations all across the U.S., and although it was Thursday, they needed quotes ASAP and promises that the loads could be picked up the following day, Friday. Furthermore every pallet had to be delivered in only three business days without any exorbitant rush or air freight fees.
The TMI Sales team sprang into action and got all of the shipments organized and quoted in a matter of hours. Then, using a combination of zone skipping and consolidation techniques, and utilizing the weekend for travel to key distribution points, 100% of the pallets were delivered on time or ahead of schedule. It was a perfect example of combining an extensive network of qualified carriers in all areas of the U.S., with the years of experience and the expertise to create and manage an unplanned consolidation and distribution operation on the fly.
One pallet from the manufacturer in Hong Kong, direct to the end customer in Tel Aviv? No problem.
TMI Sales once helped a client delight their customer by arranging and managing every detail in making this happen half way around the world. All customs details and documents were handled, airfreight was arranged, and the necessary local pick up and delivery trucks were right where they were supposed to be. The entire process including all customs took only five days, and TMI Sales allowed our customer to focus on their core business while the TMI Team handled every detail and gave the client constant proactive updates as the shipment traveled over 4,800 miles.