Determining if TMI Sales outsourced Freight Management is a good fit for your business

TMI Sales focuses on palletized shipments over 500 pounds.  Smaller shipments are typically better suited for UPS or FedEx

We ship to and from Canada under our own authority.  We are not a custom house broker, or an international freight forwarder.  We do, however, arrange and manage international shipments and clearance through a licensed customs broker and international freight forwarder.  TMI Sales works directly with overseas partners to manage the transport of your international shipments. We can manage your international traffic and the requirements of importing and exporting globally.  TMI Sales is the liasion between our clients and various global partners, and serves as the communication point for facilitating the direction of all international scheduling, cargo movement, and international security requirements.

Our clients are typically manufacturing or distribution companies who are moving several shipments per day or per week.  Smaller clients may use us instead of creating their own traffic department, while larger firms often use us to supplement their internal resources based on volume, expertise or geography.

In order to achieve total freight management of your multiple shipment categories, you will need to work with several carriers, all with variations in their rules, insurance and safety standards, equipment, and lane coverage ability.  Clients often find themselves struggling to source cost-effective options when situations arise outside the realm of their usual carrier’s capabilities.  With TMI Sales we cover all the bases!  We deal with hundreds of carriers, manage all types of loads and equipment across the U.S. and Canada, negotiate volume pricing based on our total volumes across all of our clientele, anticipate the seasonal supply and demand challenges across geographic regions, and have no boundaries in applying our experience and connections to achieving your solutions.

Our focus over the past 7 years has been in identifying and qualifying a global network of partners.  At TMI Sales we have primarily concentrated on the capabilities and diversity of national U.S. and Canadian carriers that perform on multi-modal levels, regionally, nationally, and globally.    This network allows us to respond efficiently and expertly to the needs of our clients and provide outstanding solutions to both standard and critical needs.   Our responsiveness and communication at all levels of your supply chain protects you from uncertainty, delivery failures, and the inept facilitation of  pick-up, transport, and delivery requirements.  We believe that each shipment is only a success if every partner involved in the transaction – shipper, carrier, consignee – feels that their needs have been fairly represented and effectively met.

Getting started with TMI Sales

No.  TMI Sales provides an on-demand service and there is no long-term contract.  We believe that our service quality must earn our clients’ trust and business on each shipment.

Yes.  TMI Sales will need to perform a credit check before we extend credit to a new customer.  TMI Sales will invoice you for the shipment after all of the freight has been moved and delivered, so it is important that we verify the credit-worthiness of our clients before we take on the shipment liability with the carrier.

Absolutely!  The best way to determine if our services are right for you is to give us a try on a shipment and experience our communication, organization, pricing, and transparency for yourself.  And since there is no contract to sign, you are never locked into any guaranteed spend for our services.

Pricing

TMI Sales is your outsourced traffic department or an extension thereof.  We want to be the best service provider in our industry, and to do so at competitive and fair price levels.  Our pricing is very competitive with respect to our accountability for transporting your cargo from shipper to receiver, while ensuring the logistics of transport and delivery, the FMSCA safety requirements of the carriers we use, and constant communication of information between all parties.   In many cases our costs are lower because of the research, volume, and years of expertise in transportation logistics, while in other cases the miniscule difference in price affords us the ability to employ the team that looks after all of the minor details that often amount to major costs.  We do literally dozens of things every day to eliminate the hidden costs of shipping – these include verifying the insurance coverage and safety records of every carrier we work with, avoiding accessorial fees by verifying every aspect of the pick-up and drop-off facilities, ensuring proper paperwork and classifications on each shipment, and spotting potential delays early to minimize the impact to the client’s business.  And in most cases we can provide this incredible level of service for the same cost or less than our clients could get directly with carriers.

TMI Sales is paid by the shipper, our client, based on a percentage of the cost for transport.

NO.  TMI Sales has never taken a dime from a carrier.  Our loyalty and responsibility is to our client, and we never want our clients to doubt where our real interests lie.  We negotiate with carriers for better rates and discounts based on our total volumes, and then we pass those discounts on to our clients.  We have never taken a “referral” or “finders” fee, and we never will.

In addition to the variance in fuel costs, which can certainly be dramatic, the biggest factor in pricing is basic supply and demand.  In any given week there may be more or less trucks available in a specific part of the country, and any glut or dearth of supply can really impact pricing.  TMI Sales is in the marketplace every day for our clients, and this allows us to know the standard trends in seasonal supply and demand, as well as spotting sudden shifts caused by weather or other unique events.  We use our understanding of our client’s needs and trends to spot important opportunities or challenges in supply or demand, so that we can recommend proactive actions to our clients to address these pricing variations whenever possible.   The TMI pricing consortium allows us to sustain pricing levels for longer periods during peak seasons, due to our overall volume of shipments year round.  This provides a safety net to our clients against some of the drastic price increases in tough markets.  We are able to leverage our annual volumes against seasonal impacts and help our clients receive only marginal price increases throughout the year in tough seasonal markets.

Working with TMI Sales

The critical data we need for any shipment is: number of pallets, weight, commodity, originating location, destination, and required or desired pick-up and delivery dates and times.  If the shipment will move via classified LTL, then additional information on load contents and density may be required. Lastly, we need to know any special circumstances or conditions regarding the pick-up and/or delivery in order to make the correct arrangements and avoid accessorial fees.  Telephone numbers and contact information for the receiver are also helpful in ensuring that all delivery requirements are known, prior to attempt.

Our dispatchers specialize in certain shipment types and lanes.  So you may in fact work with one dispatcher almost all of the time if your needs are always for the same type of shipment (i.e. LTL or Rail or Truckload, etc) and always in the same lanes.  Or you may in fact work with many of our staff if your needs tend to vary more.

TMI Sales will fill out and issue the bill of lading reflecting the company at the origin point of your shipment to ensure that the correct information is on the shipping document.

All carriers working with TMI sales must meet our insurance guidelines and maintain a minimum of $100,000.00 in cargo insurance.   All carrier policies are imaged and kept on file electronically.  TMI Sales also holds a contingent policy for up to $100,000.00 in cargo insurance, and $1 million in general liability.

In the event that your cargo is lost, stolen or damaged while under our management, the client will be required to provide proof of purchase or replacement cost of loss.   TMI sales will then file the claim with the transporting carrier on your behalf and follow through to the resolution.  While we go to extensive lengths to prevent loss, accidents can happen from time to time, and that is when our long term relationships with our carriers, the volume that we ship with them, and our expertise in handling claims all work together to produce quick claim resolutions for our clients.

For Freight Management programs we request a 24 hour notification of the pertinent shipping details so that we are able to research the best shipping resources for your shipment, in terms of cost, transit time and reliability.  However, we specialize in on-call shipments and can provide emergency response and solutions to any and all last minute requests.   4 hour minimum pick-up windows are preferred, however we always work to find a solution to our clients’ challenges and realize that you may be faced with a critical situation that requires an immediate response.  Our network of solutions can and will support you in these critical situations.   Due to our North American volumes our options are extensive but not always expensive when critical situations arise, and we are sometimes able to consolidate our requests to provide an economical solution to emergency situations, even when faced with stringent delivery requirements.

TMI Sales uses the latest EDI technology with carriers who have EDI capabilities, and we also contact the carriers throughout the day to get real time updates of transit times.  All tracking and tracing information is then posted in our system and accessible to our clients through our secure web portal.  Every shipment has updated status posted at least once per day, and TMI Sales will call the client immediately if any delay occurs which may impact the delivery schedule.

TMI Sales using the latest technology in EDI with carriers who have EDI capabilities, we also contact the carriers throughout the day to get real time updates of transit times. All tracking and tracing information is then posted in our system and accessible to our clients through our secure web portal. Every shipment has updated status posted at least once per day, and TMI Sales will call the client immediately if any delay occurs which may impact the delivery schedule.

TMI Sales scans each proof of delivery document and posts them to our website.  This is only obtainable through your secure client login.  Because we are sensitive to the privacy of your information we do not provide details regarding shipper, receiver, or other details that you may consider private, to the general public.  Proof of deliveries can only be obtained by our contracted client through their unique secure login.  We provide you the information necessary to validate the delivery of your goods and let you decide how this information is shared with your contracted parties.

TMI Sales manages every aspect of your shipment, including coordinating and setting all delivery appointments.  Many carriers delay your shipment once it reaches the delivery terminal, while waiting to obtain a delivery appointment.  TMI sales recognizes that the receiving department is not always privy to the urgent nature of your shipment.  We always call ahead to learn the urgency and requirements for delivery, and establish the appointment time while your shipment is in transit, and sometimes even before it is ever picked up.  This is just another way that we eliminate uncertainty, increase efficiency, and save critical time, often a full day or more, through our proactive approach to establishing and communicating the delivery requirements of every single shipment.


Determining if TMI Sales outsourced Freight Management is a good fit for your business

TMI Sales focuses on palletized shipments over 500 pounds.  Smaller shipments are typically better suited for UPS or FedEx

We ship to and from Canada under our own authority.  We are not a custom house broker, or an international freight forwarder.  We do, however, arrange and manage international shipments and clearance through a licensed customs broker and international freight forwarder.  TMI Sales works directly with overseas partners to manage the transport of your international shipments. We can manage your international traffic and the requirements of importing and exporting globally.  TMI Sales is the liasion between our clients and various global partners, and serves as the communication point for facilitating the direction of all international scheduling, cargo movement, and international security requirements.

Our clients are typically manufacturing or distribution companies who are moving several shipments per day or per week.  Smaller clients may use us instead of creating their own traffic department, while larger firms often use us to supplement their internal resources based on volume, expertise or geography.

In order to achieve total freight management of your multiple shipment categories, you will need to work with several carriers, all with variations in their rules, insurance and safety standards, equipment, and lane coverage ability.  Clients often find themselves struggling to source cost-effective options when situations arise outside the realm of their usual carrier’s capabilities.  With TMI Sales we cover all the bases!  We deal with hundreds of carriers, manage all types of loads and equipment across the U.S. and Canada, negotiate volume pricing based on our total volumes across all of our clientele, anticipate the seasonal supply and demand challenges across geographic regions, and have no boundaries in applying our experience and connections to achieving your solutions.

Our focus over the past 7 years has been in identifying and qualifying a global network of partners.  At TMI Sales we have primarily concentrated on the capabilities and diversity of national U.S. and Canadian carriers that perform on multi-modal levels, regionally, nationally, and globally.    This network allows us to respond efficiently and expertly to the needs of our clients and provide outstanding solutions to both standard and critical needs.   Our responsiveness and communication at all levels of your supply chain protects you from uncertainty, delivery failures, and the inept facilitation of  pick-up, transport, and delivery requirements.  We believe that each shipment is only a success if every partner involved in the transaction – shipper, carrier, consignee – feels that their needs have been fairly represented and effectively met.

Getting started with TMI Sales

No.  TMI Sales provides an on-demand service and there is no long-term contract.  We believe that our service quality must earn our clients’ trust and business on each shipment.

Yes.  TMI Sales will need to perform a credit check before we extend credit to a new customer.  TMI Sales will invoice you for the shipment after all of the freight has been moved and delivered, so it is important that we verify the credit-worthiness of our clients before we take on the shipment liability with the carrier.

Absolutely!  The best way to determine if our services are right for you is to give us a try on a shipment and experience our communication, organization, pricing, and transparency for yourself.  And since there is no contract to sign, you are never locked into any guaranteed spend for our services.

Pricing

TMI Sales is your outsourced traffic department or an extension thereof.  We want to be the best service provider in our industry, and to do so at competitive and fair price levels.  Our pricing is very competitive with respect to our accountability for transporting your cargo from shipper to receiver, while ensuring the logistics of transport and delivery, the FMSCA safety requirements of the carriers we use, and constant communication of information between all parties.   In many cases our costs are lower because of the research, volume, and years of expertise in transportation logistics, while in other cases the miniscule difference in price affords us the ability to employ the team that looks after all of the minor details that often amount to major costs.  We do literally dozens of things every day to eliminate the hidden costs of shipping – these include verifying the insurance coverage and safety records of every carrier we work with, avoiding accessorial fees by verifying every aspect of the pick-up and drop-off facilities, ensuring proper paperwork and classifications on each shipment, and spotting potential delays early to minimize the impact to the client’s business.  And in most cases we can provide this incredible level of service for the same cost or less than our clients could get directly with carriers.

TMI Sales is paid by the shipper, our client, based on a percentage of the cost for transport.

NO.  TMI Sales has never taken a dime from a carrier.  Our loyalty and responsibility is to our client, and we never want our clients to doubt where our real interests lie.  We negotiate with carriers for better rates and discounts based on our total volumes, and then we pass those discounts on to our clients.  We have never taken a “referral” or “finders” fee, and we never will.

In addition to the variance in fuel costs, which can certainly be dramatic, the biggest factor in pricing is basic supply and demand.  In any given week there may be more or less trucks available in a specific part of the country, and any glut or dearth of supply can really impact pricing.  TMI Sales is in the marketplace every day for our clients, and this allows us to know the standard trends in seasonal supply and demand, as well as spotting sudden shifts caused by weather or other unique events.  We use our understanding of our client’s needs and trends to spot important opportunities or challenges in supply or demand, so that we can recommend proactive actions to our clients to address these pricing variations whenever possible.   The TMI pricing consortium allows us to sustain pricing levels for longer periods during peak seasons, due to our overall volume of shipments year round.  This provides a safety net to our clients against some of the drastic price increases in tough markets.  We are able to leverage our annual volumes against seasonal impacts and help our clients receive only marginal price increases throughout the year in tough seasonal markets.

Working with TMI Sales

The critical data we need for any shipment is: number of pallets, weight, commodity, originating location, destination, and required or desired pick-up and delivery dates and times.  If the shipment will move via classified LTL, then additional information on load contents and density may be required. Lastly, we need to know any special circumstances or conditions regarding the pick-up and/or delivery in order to make the correct arrangements and avoid accessorial fees.  Telephone numbers and contact information for the receiver are also helpful in ensuring that all delivery requirements are known, prior to attempt.

Our dispatchers specialize in certain shipment types and lanes.  So you may in fact work with one dispatcher almost all of the time if your needs are always for the same type of shipment (i.e. LTL or Rail or Truckload, etc) and always in the same lanes.  Or you may in fact work with many of our staff if your needs tend to vary more.

TMI Sales will fill out and issue the bill of lading reflecting the company at the origin point of your shipment to ensure that the correct information is on the shipping document.

All carriers working with TMI sales must meet our insurance guidelines and maintain a minimum of $100,000.00 in cargo insurance.   All carrier policies are imaged and kept on file electronically.  TMI Sales also holds a contingent policy for up to $100,000.00 in cargo insurance, and $1 million in general liability.

In the event that your cargo is lost, stolen or damaged while under our management, the client will be required to provide proof of purchase or replacement cost of loss.   TMI sales will then file the claim with the transporting carrier on your behalf and follow through to the resolution.  While we go to extensive lengths to prevent loss, accidents can happen from time to time, and that is when our long term relationships with our carriers, the volume that we ship with them, and our expertise in handling claims all work together to produce quick claim resolutions for our clients.

For Freight Management programs we request a 24 hour notification of the pertinent shipping details so that we are able to research the best shipping resources for your shipment, in terms of cost, transit time and reliability.  However, we specialize in on-call shipments and can provide emergency response and solutions to any and all last minute requests.   4 hour minimum pick-up windows are preferred, however we always work to find a solution to our clients’ challenges and realize that you may be faced with a critical situation that requires an immediate response.  Our network of solutions can and will support you in these critical situations.   Due to our North American volumes our options are extensive but not always expensive when critical situations arise, and we are sometimes able to consolidate our requests to provide an economical solution to emergency situations, even when faced with stringent delivery requirements.

TMI Sales uses the latest EDI technology with carriers who have EDI capabilities, and we also contact the carriers throughout the day to get real time updates of transit times.  All tracking and tracing information is then posted in our system and accessible to our clients through our secure web portal.  Every shipment has updated status posted at least once per day, and TMI Sales will call the client immediately if any delay occurs which may impact the delivery schedule.

TMI Sales using the latest technology in EDI with carriers who have EDI capabilities, we also contact the carriers throughout the day to get real time updates of transit times. All tracking and tracing information is then posted in our system and accessible to our clients through our secure web portal. Every shipment has updated status posted at least once per day, and TMI Sales will call the client immediately if any delay occurs which may impact the delivery schedule.

TMI Sales scans each proof of delivery document and posts them to our website.  This is only obtainable through your secure client login.  Because we are sensitive to the privacy of your information we do not provide details regarding shipper, receiver, or other details that you may consider private, to the general public.  Proof of deliveries can only be obtained by our contracted client through their unique secure login.  We provide you the information necessary to validate the delivery of your goods and let you decide how this information is shared with your contracted parties.

TMI Sales manages every aspect of your shipment, including coordinating and setting all delivery appointments.  Many carriers delay your shipment once it reaches the delivery terminal, while waiting to obtain a delivery appointment.  TMI sales recognizes that the receiving department is not always privy to the urgent nature of your shipment.  We always call ahead to learn the urgency and requirements for delivery, and establish the appointment time while your shipment is in transit, and sometimes even before it is ever picked up.  This is just another way that we eliminate uncertainty, increase efficiency, and save critical time, often a full day or more, through our proactive approach to establishing and communicating the delivery requirements of every single shipment.

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